HELP CENTER
WHY USE AN AGENCY?
Finding a nanny, or finding a nanny job, can entail endless hours of searching, scrolling, and messaging. Rochester Poppins takes care of the upfront work and delivers serious candidates and positions only. There is security and safety in having an agency and a well-written Family Nanny Work Agreement on your side.
WILL YOU HELP US CREATE A NANNY CONTRACT FOR OUR FAMILY?
After you pick the perfect Nanny for your family, Rochester Poppins will work with you to develop a work agreement between you and your Nanny. This contract will include everything you need to ensure a happy placement where both parties can feel safe knowing that they are on the same page.
WHAT IS THE DIFFERENCE BETWEEN A NANNY AND A BABYSITTER?
A Nanny is a well-educated and experienced childcare professional. Nannies are invested in the long-term well-being and development of the children in their care. A Nanny becomes a deeply connected part of the family and for most, being a Nanny is a professional calling.
Babysitters are usually only employed as needed, can have less professional experience and education, and perform basic child-minding and entertainment.
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WHAT IS THE GOING RATE FOR A FULL-TIME NANNY?
ARE THE NANNIES MATCHED BY ROCHESTER POPPINS EMPLOYED BY ROCHESTER POPPINS?
No. Rochester Poppins is the matchmaker. The Nanny will be a household employee of the family. Rochester Poppins is happy to help navigate Nanny Tax and provide you with trusted options for payroll services used by many of our families.
DOES ROCHESTER POPPINS REQUIRE THEIR NANNIES TO BE COVID VACCINATED?
We understand there are many different points of view on the matter of mandated vaccination. We do not require the Nannies that work with us to be vaccinated for COVID. However, we do ask and document vaccination status and consider that in the matching process for families who have a preference.
WHAT IF I NEED TO UPDATE MY CPR TRAINING?
Below are two professional options to easily stay up to date on your certifications.
https://www.nationalcprfoundation.com/courses/standard-cpr-aed/
https://www.redcross.org/take-a-class/cpr/cpr-training/cpr-online
HOW LONG DOES THE PROCESS TAKE?
WHAT DO I DO ABOUT NANNY TAXES?
Rochester Poppins is happily partnered with Poppins Payroll as of 2023!
Contact us to receive your promo code for our exclusive offer.
A Nanny is considered a household employee, and any household employee must be issued a W2 at the end of the year if they pay out more than $2400 to the same person (MN 2003). Rochester Poppins does not manage nanny tax but we are happy to refer you to our partner Poppins Payroll if you choose. Some families take care of this themselves or use their business or family accountant. Whatever you choose, we can refer you to the cheapest, easiest route! And don't forget, there is also a childcare tax credit that can be claimed for paying a Nanny.
The matching process can take anywhere from 2 to 10 weeks. How quickly the process goes depends on multiple factors including contract length, family needs, pay, and how quickly interviews can be arranged.
At Rochester Poppins, we only match experienced and professional Nannies. As a Nanny position is a primary job, it is standard in the industry for them to be paid a living wage. Each Nanny’s professional rate is agreed upon with respect to their education, experience, and job description. We recommend employing Nannies for no less than $17/hour.